John P
John P
1715248856
Needed to replace a 1984 brick built fireplace and 1990's gas fire. Chiswell Fireplaces & Stoves were recommended to us. We visited and found the staff very helpful. Glen did a site visit and identified a suitable fireplace surround and gas fire which we bought and had installed by Chiswell Fireplaces & Stoves. We are very pleased with it and would certainly recommend Glen, his colleagues and Chiswell Fireplaces & Stoves.
Russell Sears
Russell Sears
1710322230
We had a wonderful experience last Saturday and were shown some lovely fireplaces. Denise really understood our requirements and was very helpful & friendly. We came away with some new ideas and brochures. Thank you.
Rohana Bakhshi
Rohana Bakhshi
1709825031
Bought an electric fire from Chiswell Fireplaces and happy with it. We were shown various options by Manoj and chose the one that suited our taste. It was fitted within 3 weeks and looks good and warms up the space nicely. Overall we are happy with the service and the new fire!
Sandra Burke
Sandra Burke
1709563465
So had a replacement fire fitted and really happy with service and fire. This was a replacement for a fire fitted by chiswell around 14 years ago and wondered if they would still be as good and they were. I was a bit worried at first as the fire has a glass screen (old one didn’t) but the heat is much better so actually glad now that it has. I have not had to put my central heating on as much and so saving in energy costs.
Peter
Peter
1708611775
We have a lovely new fire - 3rd from Chiswells over many years. Advice and end result are excellent. There is a need for a bit more high level project management. Although we had our electrician provide a power supply for fire and TV, to be mounted above the fire, the fitters didn't want to be involved in thinking through how it would be integrated behind the fireplace. Show room, estimator/design and fitters need to co-ordinate a bit better. Excluding electrics the fitters did a great job.
We love our stove that we bought through Chiswell Fireplaces. Super clear in comms and they gave us a good recommendation for getting the chimney swept before install. The two guys that came to install were efficient and left no mess. All done to high standard and we love our stove. Good value and really lovely company - would recommend.
Raj Mistry
Raj Mistry
1708513460
Great place for fireplaces, very knowledgeable and reasonably priced - woud highly recommend
John Enticott
John Enticott
1708512571
About thirty years ago we had a marble fireplace and surround fitted by Chiswell Fireplaces which has a coal effect gas fire that recently became faulty and needed to be replaced.Having contacted them about this I was given a quote for a replacement fire pan and coal effect, which they fitted using the original grate and with no other alterations we had a working gas fire again. The work was carried out expediently with no mess and all left clean and tidy. We were very pleased with the finished job and would recommend Chiswell Fireplaces.
kelly swindon
kelly swindon
1708450915
Chiswell have a great showroom and the team are really helpful. Great customer service from start to finish.
Sanjeev Sarin
Sanjeev Sarin
1695383530
Ordered in Feb and installed in July. Manoj kept us updated with progress of order. Manoj and Barry did a sterling job installing the wood burner and fireplace surround, neat and clean with minimal mess. Small part was found to be incorrect size. Re-ordered and fitted within a week.
Philip Eykel
Philip Eykel
1679590071
Fantastic service! Manoj was very helpful and, understanding our tight dealine for installation, pulled out all of the stops to have everything completed from intial equiry in just three weeks. The installation team were extremely efficient and tidy and we are delighted with our new gas stove. We would highly recommend Chiswell Fireplaces Ltd.
Elsy Reynish
Elsy Reynish
1675265805
Initially good in store, but after following up on email a few times, & trying to get hold of someone on the phone - i have given up!
New Forest 1600 fireplace and Media wall (1st & 4th July 2022)Chiswell Fireplaces are Outstanding! We have had a house refurb done and unfortunately I have fallen victim to dodgy builders/workmen which has resulted in me needed to “pay twice” to get poor quality work put right. Unsurprisingly I was very dubious about who I chose to take on my fireplace & Media wall install and after much hunting around I chose Chiswell fireplaces…. I’m so glad I did.My fireplace was “fiddly” to say the least due to the wall protruding from the old Chimney so the measurements I provided had to be adjusted to accommodate the wall to make it work. I also had to work with Jim in the store (Top bloke) to work out how my equipment was going to fit behind the TV and also ensure the TV & Soundbar was going to fit using the bracket I had already purchased. All of this had to be done to the millimetre to make it work so naturally I was concerned. As it turns out I had nothing to worry about. Jim went the extra mile to make sure I was happy with everything checking several times before we confirmed the install date.The install was done on the 1st & 4th July 2022 and the guys that did the install were superb. They clearly knew what they were doing and the attention to detail was exceptional. At one point they had the MDF frame in place for the TV and to me it looked perfect, and I’m fussy, but they were still not happy with it so took it out and did it again. The result of all of this was perfection! Once the Job was complete my Wife and I were thrilled with the result and this is now the real centrepiece of our home.Would I recommend Chiswell, ABSOULTELY YES!Just for info: I used my own electrician for this job which was my choice, I also ran the TV cables beforehand and then decorated before fitting the TV after the install but Chiswell did everything else.Thanks Jim & the team, so so happy :-)
Tom Miles
Tom Miles
1670879268
Great installation by Jim and Barry of our new wood burner and refurbished chimney breast - both were very good at keeping me updated on what they were doing and issues they came across/talking through the solution. Very happy with the finished result!
Lola Chappell
Lola Chappell
1666551536
So lovely loved it
Malcolm Putman
Malcolm Putman
1647953276
Went in staff listned will be booking a new fireplace
Andrew Evangelo
Andrew Evangelo
1644925229
Friendly staff always ready to help & have good competitive prices for gas, electric & bio ethanol fires.
Tony Kingdom
Tony Kingdom
1638097005
Friendly and helpful
Louise
Louise
1631174974
A lovely selection of burners and surrounds. I'm going for a log burner so was just looking for a suitable surround. They cater for open fires, wood burners and artificial.I got some great advice on what surround was suitable. Really nice guys. Thank you
Jamie Walters
Jamie Walters
1624045486
Very helpful and not pushy at all thank you
He was very helpful and put are minds at ease.
Good social distancing and very helpful guy.
Mark McClean
Mark McClean
1576342198
Excellent service,advice & a good range of fireplaces.
Ben Bartram
Ben Bartram
1573376045
Knowledgeable staff with a great showroom
Michelle Drury
Michelle Drury
1554581913
Came here with my mother in law so she could look at fires. Well layed out and information available. We were left to our own devices which is good in a place like this.
Sam Somerville
Sam Somerville
1550359797
Good selection, knowledgeable staff - but it's hot!
John Young
John Young
1544176397
We are so pleased with our new wood-burning fireplace. The quality of materials used and the workmanship are excellent. The service was fantastic from start to finish. I really appreciated having all of my detailed questions answered along the way.
Very helpful and knowledgeable. Thanks Ian
Oli H
Oli H
1529489559
We visited both the amersham shop and the chiswell green shop, both were very helpful with the decision making process. The chiswell shop holds more stock to look at.We ordered a hearth, stone surround and stove and we are really happy with the end result. The installation team were fantastic, they were really clean and tidy and a pleasure to work with. I’m really pleased that we went with Chiswell Fireplaces.
Timothy Yeoh
Timothy Yeoh
1525456964
Very helpful and informative on materials in installing our new hearth. Would have liked to have known beforehand that we needed a deeper firepit which we could have rectified (we were only told by the fitter, who was even more knowledgeable, afterwards)
DS Middlesex
DS Middlesex
1524841477
Delighted and very pleased with the instalation of our new fireplace. Perry the fitter was very tidy and clean. The before and after sales service was outstanding, and we would strongly recommend the company. Janet and Stuart Cohen.
Rodney Moss
Rodney Moss
1523701898
We were delighted with the choice and service we received when choosing the fire. It arrived on time and was expertly fitted by Perry who carried out the installation quickly and efficiently. Many thanks.
Toni Newman
Toni Newman
1521559526
We had a beautiful Chesneys fireplace provided and installed by Chiswell Fireplaces. They were very helpful at the decision-making stage and very patient as we changed our minds numerous times! The installation went smoothly and we are delighted with the end result.
js_loader