Contact Details

Please don’t hesitate to contact us using the contact details below, or the contact form further down this page.

Chiswell Fireplaces & Stoves
192 Watford Road,
St Albans,
Hertfordshire,
AL2 3EB

Our opening hours are Mon-Sat: 9.30am to 5pm. We are closed on Sunday. Out of hours appointments are available by arrangement.

Contact Us

Get in touch with us for any questions or enquiries about our fireplaces, stoves, and services. Our friendly and knowledgeable team is always here to help and provide expert advice.

    Our Reviews

    Below are just some of the lovely reviews our customers have written for us on Google

    David HammersonDavid Hammerson ★★★★★ Not only are we pleased with the fire fitted seven years ago but it is an indication of Chiswell Fireplace service level that they are still prepared to provide free of charge service advice and support to our old purchase. I can thoroughly recommend them.Response from the ownerDavid, many thanks for your feedback. Alison WhitworthAlison Whitworth ★★★★★ Just had a fabulous wood burner installed by Chiswell. We had no idea really what we wanted or what was involved at the start. Glen & Manoj were so helpful and patient with loads of suggestions and ideas. Craig and his colleague who came to install the wood burner were brilliant too. Highly recommend.John PJohn P ★★★★★ Needed to replace a 1984 brick built fireplace and 1990's gas fire. Chiswell Fireplaces & Stoves were recommended to us. We visited and found the staff very helpful. Glen did a site visit and identified a suitable fireplace surround and gas fire which we bought and had installed by Chiswell Fireplaces & Stoves. We are very pleased with it and would certainly recommend Glen, his colleagues and Chiswell Fireplaces & Stoves.Russell SearsRussell Sears ★★★★★ We had a wonderful experience last Saturday and were shown some lovely fireplaces. Denise really understood our requirements and was very helpful & friendly. We came away with some new ideas and brochures. Thank you.Rohana BakhshiRohana Bakhshi ★★★★★ Bought an electric fire from Chiswell Fireplaces and happy with it. We were shown various options by Manoj and chose the one that suited our taste. It was fitted within 3 weeks and looks good and warms up the space nicely. Overall we are happy with the service and the new fire!Sandra BurkeSandra Burke ★★★★★ So had a replacement fire fitted and really happy with service and fire. This was a replacement for a fire fitted by chiswell around 14 years ago and wondered if they would still be as good and they were. I was a bit worried at first as the fire has a glass screen (old one didn’t) but the heat is much better so actually glad now that it has. I have not had to put my central heating on as much and so saving in energy costs.PeterPeter ★★★★☆ We have a lovely new fire - 3rd from Chiswells over many years. Advice and end result are excellent. There is a need for a bit more high level project management. Although we had our electrician provide a power supply for fire and TV, to be mounted above the fire, the fitters didn't want to be involved in thinking through how it would be integrated behind the fireplace. Show room, estimator/design and fitters need to co-ordinate a bit better. Excluding electrics the fitters did a great job.Jessica RosethornJessica Rosethorn ★★★★★ We love our stove that we bought through Chiswell Fireplaces. Super clear in comms and they gave us a good recommendation for getting the chimney swept before install. The two guys that came to install were efficient and left no mess. All done to high standard and we love our stove. Good value and really lovely company - would recommend.Raj MistryRaj Mistry ★★★★★ Great place for fireplaces, very knowledgeable and reasonably priced - woud highly recommendJohn EnticottJohn Enticott ★★★★★ About thirty years ago we had a marble fireplace and surround fitted by Chiswell Fireplaces which has a coal effect gas fire that recently became faulty and needed to be replaced.Having contacted them about this I was given a quote for a replacement fire pan and coal effect, which they fitted using the original grate and with no other alterations we had a working gas fire again. The work was carried out expediently with no mess and all left clean and tidy. We were very pleased with the finished job and would recommend Chiswell Fireplaces.kelly swindonkelly swindon ★★★★★ Chiswell have a great showroom and the team are really helpful. Great customer service from start to finish.Response from the ownerHello Kelly.Thank you very much for your kind review.We are very happy that you were more than satisfied with the service from us.Kind RegardsManoj Mistry Sanjeev SarinSanjeev Sarin ★★★★★ Ordered in Feb and installed in July. Manoj kept us updated with progress of order. Manoj and Barry did a sterling job installing the wood burner and fireplace surround, neat and clean with minimal mess. Small part was found to be incorrect size. Re-ordered and fitted within a week.Philip EykelPhilip Eykel ★★★★★ Fantastic service! Manoj was very helpful and, understanding our tight dealine for installation, pulled out all of the stops to have everything completed from intial equiry in just three weeks. The installation team were extremely efficient and tidy and we are delighted with our new gas stove. We would highly recommend Chiswell Fireplaces Ltd.Elsy ReynishElsy Reynish ★★★☆☆ Initially good in store, but after following up on email a few times, & trying to get hold of someone on the phone - i have given up!Stephen BartroppStephen Bartropp ★★★★★ New Forest 1600 fireplace and Media wall (1st & 4th July 2022)Chiswell Fireplaces are Outstanding! We have had a house refurb done and unfortunately I have fallen victim to dodgy builders/workmen which has resulted in me needed to “pay twice” to get poor quality work put right. Unsurprisingly I was very dubious about who I chose to take on my fireplace & Media wall install and after much hunting around I chose Chiswell fireplaces…. I’m so glad I did.My fireplace was “fiddly” to say the least due to the wall protruding from the old Chimney so the measurements I provided had to be adjusted to accommodate the wall to make it work. I also had to work with Jim in the store (Top bloke) to work out how my equipment was going to fit behind the TV and also ensure the TV & Soundbar was going to fit using the bracket I had already purchased. All of this had to be done to the millimetre to make it work so naturally I was concerned. As it turns out I had nothing to worry about. Jim went the extra mile to make sure I was happy with everything checking several times before we confirmed the install date.The install was done on the 1st & 4th July 2022 and the guys that did the install were superb. They clearly knew what they were doing and the attention to detail was exceptional. At one point they had the MDF frame in place for the TV and to me it looked perfect, and I’m fussy, but they were still not happy with it so took it out and did it again. The result of all of this was perfection! Once the Job was complete my Wife and I were thrilled with the result and this is now the real centrepiece of our home.Would I recommend Chiswell, ABSOULTELY YES!Just for info: I used my own electrician for this job which was my choice, I also ran the TV cables beforehand and then decorated before fitting the TV after the install but Chiswell did everything else.Thanks Jim & the team, so so happy :-)Tom MilesTom Miles ★★★★★ Great installation by Jim and Barry of our new wood burner and refurbished chimney breast - both were very good at keeping me updated on what they were doing and issues they came across/talking through the solution. Very happy with the finished result!Lola ChappellLola Chappell ★★★★★ So lovely loved itMalcolm PutmanMalcolm Putman ★★★★★ Went in staff listned will be booking a new fireplaceAndrew EvangeloAndrew Evangelo ★★★★☆ Friendly staff always ready to help & have good competitive prices for gas, electric & bio ethanol fires.Tony KingdomTony Kingdom ★★★★☆ Friendly and helpfulLouiseLouise ★★★★★ A lovely selection of burners and surrounds. I'm going for a log burner so was just looking for a suitable surround. They cater for open fires, wood burners and artificial.I got some great advice on what surround was suitable. Really nice guys. Thank youJamie WaltersJamie Walters ★★★★★ Very helpful and not pushy at all thank youChristopher CanningChristopher Canning ★★★★★ He was very helpful and put are minds at ease.christine kenyonchristine kenyon ★★★★★ Good social distancing and very helpful guy.Mark McCleanMark McClean ★★★★★ Excellent service,advice & a good range of fireplaces.Ben BartramBen Bartram ★★★★★ Knowledgeable staff with a great showroomMichelle DruryMichelle Drury ★★★★★ Came here with my mother in law so she could look at fires. Well layed out and information available. We were left to our own devices which is good in a place like this.Sam SomervilleSam Somerville ★★★★★ Good selection, knowledgeable staff - but it's hot!John YoungJohn Young ★★★★★ We are so pleased with our new wood-burning fireplace. The quality of materials used and the workmanship are excellent. The service was fantastic from start to finish. I really appreciated having all of my detailed questions answered along the way.S. Nicholl FurnitureS. Nicholl Furniture ★★★★★ Very helpful and knowledgeable. Thanks IanOli HOli H ★★★★★ We visited both the amersham shop and the chiswell green shop, both were very helpful with the decision making process. The chiswell shop holds more stock to look at.We ordered a hearth, stone surround and stove and we are really happy with the end result. The installation team were fantastic, they were really clean and tidy and a pleasure to work with. I’m really pleased that we went with Chiswell Fireplaces.Timothy YeohTimothy Yeoh ★★★★☆ Very helpful and informative on materials in installing our new hearth. Would have liked to have known beforehand that we needed a deeper firepit which we could have rectified (we were only told by the fitter, who was even more knowledgeable, afterwards)DS MiddlesexDS Middlesex ★★★★★ Delighted and very pleased with the instalation of our new fireplace. Perry the fitter was very tidy and clean. The before and after sales service was outstanding, and we would strongly recommend the company. Janet and Stuart Cohen.js_loader